HP 1 year Post Wty Next Business Day w/Defective Media Retention SVC for LaserJet M830 MFP Managed
SKU: U8HJ8PE | UPC/GTIN : | Brand: HP
HP 1 year Post Wty Next Business Day w/Defective Media Retention SVC for LaserJet M830 MFP Managed, 1 year(s), On-site, 9x5, Next Business Day (NBD)
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Key Features
| Feature | Value |
|---|---|
| Number of years | 1 year(s) |
| Service time (hours x days) | 9x5 |
| Type | On-site |
HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs. Service level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.
Features
- Remote problem diagnosis and support
- Onsite hardware support
- Replacement parts and materials
- Coverage window
- Onsite response time for hardware support
- Work to completion
- Escalation management
- Access to electronic support information and services
- Electronic remote monitoring and support, standard configuration
Features
- Remote problem diagnosis and support
- Onsite hardware support
- Replacement parts and materials
- Coverage window
- Onsite response time for hardware support
- Work to completion
- Escalation management
- Access to electronic support information and services
- Electronic remote monitoring and support, standard configuration
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